CitiBank is an American Multinational banking company offering various services to its customers. If you have a Citibank credit card and due to any incident you lost it, you must block your card as soon as possible to avoid any fraudulent transactions. In this article, we will discuss How to Block Citibank Credit Card | Re-Issue new Credit Card?
Blocking your card becomes your first priority after losing it as it may be used for any unauthorized transactions.
You will learn multiple ways to block your Citibank credit card. we will discuss them in detail.
Contents
Scenarios in Which You Should Block Your Credit Card
There are few scenarios in which you should block your Credit card. you can find them below.
- Your credit card is stolen or you have lost it.
- You wish to change your credit card.
- Unauthorized transaction alert which you did not perform.
- You do not want credit card anymore.
Requirements to Block Citibank Credit Card
- The registered mobile number with the bank is needed.
- You must have access to Citibank Net Banking or Mobile Banking to block your card online.
- An active SMS pack should be there in your mobile number to send and receive SMS.
How to Block Citibank Credit Card by Calling Customer Care
You can block your credit card by calling Citibank customer care as well.
Call Citibank customer care number 1800 267 2425 (India toll-free) or +91 22 4955 2425 or +91 44 6698 2136 (local dialing), request the executive to block your Credit card, verify your personal details like name, registered mobile number, DOB, Bank Account number, etc. to the customer care executive.
After the validation of details, the bank will block your card immediately.
How to Block Citibank Credit Card Online Via Mobile App
Follow the steps below in order to block your credit card using the Citibank Mobile banking App.
- Download and install Citibank Mobile banking App to your mobile phone.
- Login using your Username, Password or by using your fingerprints.
- Click on the 3 parallel lines on the top left hand side and under Service Requst Options choose Report Lost/Stolen Card.
- On the next screen select the card you want to block, Select Reason, turn on the option Do you want a new card to be issued? if you want to get replacement of the lost card and click on the Continue button.
- Check the details once again and click on the Confirm button.
- Your card will be blocked immediately and a new card will be issued to you as well and it will be delivered to your registered mailing address within 7 to 10 working days.
How to Block Citibank Credit Card Via Internet Banking
If you have access to net banking you can easily block your credit card. follow the steps below.
- Visit Citibank Official Website and log in using your User ID and Internet Password (IPIN).
- Once you log in successfully On the Service Centre page, click on the option Replace My Card option.
- You will receive an OTP on your registered mobile number, enter it and click on the Continue button.
- Select the card you wish to block and enter the reason.
- Click on Submit Request.
- Agree to the terms and conditions and click on Confirm.
- Your request to replace the card will be processed. You will receive the new card at your registered address with the bank.
How to Block your Citibank Credit Card by Visiting Bank Branch
This process is offline as you need to visit a bank branch in order to block your credit card. follow the steps below in order to block your Citibank credit card.
- Visit your bank home branch with bank Passbook and your Identity proof.
- Request the bank officials to block your credit card. you may need to write an application to mention the details of your credit card.
- The bank will verify your details and after successful verification, your credit card will be blocked. you will be notified on your registered email ID and mobile number about card closure.
Conclusion
You have learned How to Block Citibank Credit Card | Re-Issue new Credit Card in this article. I hope this information will be helpful in blocking your Citibank credit card.
In case if you have any doubts/queries related to the above information do ask in the below comment section. I will try my best to answer them.
FAQs
Citibank Customer Care number – 1800 267 2425 (India toll free) or +91 22 4955 2425 or +91 44 6698 2136 (local dialing).
You will get a new credit card within 7 to 10 working days to your registered mailing address.
Call Citibank customer care number 1800 267 2425 (India toll-free) or +91 22 4955 2425 or +91 44 6698 2136 (local dialing), request the executive to block your Credit card, verify your personal details like name, registered mobile number, DOB, Bank Account number, etc. to the customer care executive.
After the validation of details, the executive will block your card immediately.
You can call the number – 91 22 4955 2484