ICICI Bank Customer Care Number

Most of us know about the ICICI Bank. ICICI Bank is the leading private sector Bank in India Providing its services across the country. It has a network of more than 5000 branches. more branches mean more customers hence everyone needs to know the ICICI Bank Customer Care Number for every product.

Whatever the issues you have with your account, Net Banking, Loan, etc. Knowing the Customer Care Number will help you to get your issue fixed very fast.

ICICI Bank Customer Care Number

The Bank provides different numbers based on the customer needs and requirements. you can find below the customer care number.

If you have any issue with your Bank account such as not being able to check your balance, Reset ATM PIN, not being able to log in to Net Banking you can call the Personal Banking Customer Care Number.

ICICI Bank Personal Banking Customer Care Helpline Number1860 120 7777

In case you have some customized services from the bank you can call the below number.

ICICI bank customer care Private Banking toll-free number1800 103 8181

Corporate, Business Banking and Retail Institutional Banking customers can call the below number for their queries.

ICICI Bank Business Banking Customer Care Number1860 120 6699

Banking TypesCustomer Care Number
Personal Banking1860 120 7777
Private Banking1800 103 8181
Business Banking1860 120 6699
Corporate Banking1860 120 6699

ICICI Bank 24 Hours customer care Number India

States in IndiaCustomer Care Number
Ahmedabad33667777
Assam9864667777
Andhra Pradesh7306667777
Bengaluru33667777
Bhopal3366777
Bhubaneshwar3366777
Bihar8102667777
Chandigarh3366777
Chattisgarh9098667777
Chennai33667777
Delhi33667777
Ernakulam3366777
Goa9021667777
Gujarat8000667777
Gurgaon3366777
Himachal Pradesh9817667777
Hyderabad33667777
Jammu & Kashmir9018667777
Jharkhand8102667777
Karnataka8088667777
Kerala9020667777
Kolkata33667777
Lucknow3366777
Madhya Pradesh9098667777
Maharashtra9021667777
Mumbai33667777
Orissa9692667777
Panaji3366777
Patna3366777
Punjab7307667777
Raipur3366777
Rajasthan7877667777
Ranchi3366777
Shimla3366777
TamilNadu7305667777
Telangana7306667777
Uttar Pradesh8081667777
Uttarakhand8081667777
West Bengal8101667777

ICICI Bank NRI Customer Care Number

NRI Customers can call the number mentioned below for their issues.

CountryICICI Bank Customer Care Number
Australia0011-800-0424-2448
Canada1866 424 2448
UK0 8081 314 151
USA1866 424 2448
Singapore800 101 2553
Spain00-800-0424-2448
Netherlands00-800-0424-2448
Portugal00-800-0424-2448
Italy00-800-0424-2448
Luxembourg00-800-0424-2448
Germany00-800-0424-2448
Ireland00-800-0424-2448
France00-800-0424-2448
Finland990-800-0424-2448
Belgium00-800-0424-2448
UAE8000 9114 001
Bahrain800 04 877, +973 17 576 161
Russia+7 495 981 4988
Sri Lanka+94 11 4242448
Hongkong+852-22342651, +852- 22342655
From India – For NRIs when in India1800-102-5600 
Non-Toll-Free Numbers to India (From any Country)91-40-3099 8025

ICICI Bank Customer Care Email ID

Customers of ICICI Bank can even send an email to the below address in order to get their issues addressed.

ICICI Bank Customer Care Email ID/ address for NRInri@icicibank.com

You will get a reply within 2 working days from ICICI Bank Customer Care.

ICICI Bank Customer Care Email ID for IndiaCustomer.care@icicibank.com

Contact ICICI Bank Customer Care Via Post

You can write your issues or queries to the below-mentioned address.

ICICI Bank Limited
ICICI Phone Banking Center
ICICI Bank Tower, 7th floor
Survey no: 115/27, Plot no. 12
Nanakramguda, Serilingampally
Hyderabad – 500032

Registered Office

ICICI Bank Tower
Near Chakli Circle
Old Padra Road
Vadodara 390007
Gujarat, India
Tel : +91-22-33667777

Corporate Office

ICICI Bank Towers
Bandra-Kurla Complex
Mumbai 400 051
Tel : +91-22-33667777
Fax : +91-22-26531122

ICICI Bank Issue Escalation – Grievance Redressal

If you are not happy with the resolutions provided by the above-mentioned service channels you may take up your query/issue to the Principal Nodal Officer.

Follow the steps below in order to proceed with this. the address

  • Download the complaint form from the Bank Website, duly fill it with the required details and send it to Mr. Subhendu Tripathy, Head – Phone Banking.

Mr. Subhendu Tripathy
ICICI Bank Ltd.
Phone Banking Center
ICICI Bank Tower
Financial District
Gachibowli
Hyderabad 500032

  • You will receive a response from the bank within 4 business days.
  • If you are still not satisfied with the solution provided you can further write to Mr. Vinayak M. More, Principal Nodal Officer.

ICICI Bank Department Important Contact Numbers of Senior Management

DepartmentContact Name/Address/Email ID
Credit Cards & Personal LoansMr. S. Roy
Telephone No.: 022-39337932 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
Retail Loans ( Home & Vehicle)Mr. R. Narayanan
Telephone No.: 022-39337934 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
Agriculture BankingMr. A. Saha
Telephone No.: 022-39337935 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
Demat Services Related IssuesMs. Shaivi Khanna
Telephone No.: 022-39337936 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)

ICICI Bank Zone Head Contact Numbers

ZoneContact Name/Number
North Zone HeadMr. Atul Arora (NCR)
Telephone No.: 011-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)

Mr. Vishal Batra (Rest of North)
Telephone No.: 011-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
South Zone HeadMr. Viral Rupani
Telephone No.: 080-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
East Zone HeadMr. Siddhartha Mishra
Telephone No.: 040-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
West Zone HeadMr. Rajesh Rai (Greater Mumbai)
Telephone No.: 022-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)

Mr. Raghav Singhal (Rest of West)
Telephone No.: 022-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)

Conclusion

You have learned ICICI Bank Customer Care Number, Email ID, and procedure to contact the various ICICI Bank customer care department. I hope you will find it easy now to address your queries to a different level.

If you have any queries/doubts related to this information feel free to ask in the below comment section. I will try to answer them.

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