How to Change SBI Registered Mobile Number : Paisa Know

SBI is currently one of the largest public sector bank in India which provides almost all banking services in just a few clicks. One of them is To Change the SBI Registered Mobile number without visiting the branch.

It is very important to update your latest mobile number with the bank. It will help us to avail of all the online banking services like getting OTP request for any transactions, Access to SBI Quick Missed call banking, etc.

Hence in order to update your mobile number, we have simplified 3 simple and convenient methods. You can use any of them to update your mobile number.

Contents

Methods to Change Registered Mobile Number in SBI

You can change your registered mobile number in 3 ways. below mentioned are the ones.

Through OTP(One time Password) on Both the Mobile Number

Through IRATA(Internet Banking Request Approval Through ATM)

Approval through Contact Centre

How to Change SBI Registered Mobile Number Through SMS

It is very simple and easy to update your mobile number by SMS by verifying OTP.follow the steps mentioned below. You need to keep both mobile numbers i.e.the old registered number and the new one.

1-Visit SBI Internet banking Website www.onlinesbi.com

2-Log in with your Username and Password

3-On the Home Page click on My Accounts & profile on the left-hand side and then click on Profile.

How to Change SBI Registered Mobile Number Through SMS

4-Now Click on Personal Details/Mobile under profile section.

5-Provide your profile Password and click on Submit. In case if you forgot your profile password you can reset it.

6-On next screen You will see your details like your name, Email ID, and registered mobile number.

7-Click on Change Mobile Number Domestic only(Through OTP/ATM/Contact Centre) and click on Submit.

Click on Change Mobile Number Domestic only

8-On the Next screen Enter New Mobile Number and Retype Mobile Number.

9-Now select the mode to verify your Request. Select By OTP on Both the Mobile Number and click on Proceed.

10-Select your Account And click on proceed. Choose your Active ATM card and click on Confirm.

Choose your Active ATM Card and click on confirm

11-Fill the necessary details like Expiry Date, PIN, and text as shown on the screen and click on Proceed.

How to update your registered mobile number in SBI

12-Now You will get an OTP and Reference Number to both mobile numbers.

13-Next you have to send SMS from both mobile numbers in the following format.

ACTIVATE <8 digit OTP value> <13 digit reference number> to 567676 within 4 hrs. e.g. ACTIVATE 12345678 UM12092500357

You have successfully updated your mobile number. you can check this under profile section.

Read Also How to Add Beneficiary in SBI

How to Change Registered Mobile Number in SBI Using ATM

This is also one of the simple steps which you can use to change your mobile number in SBI.follow the steps below.

From the above method follow the instructions from Step 1 to Step 9

Now Select IRATA(Internet Banking Request Approval Through ATM) and click on Proceed.

Choose your Account Active Card and click on Confirm.

On the next screen Enter the required details like Expiry Date of the card, PIN, Captcha, and click on Proceed.

On Successful validation, a message will be displayed on the screen saying “Thanks for registering your mobile number with us. The status of your request is pending. Kindly complete the registration process according to the option selected by you”.

You will get 10 digits IRATA Reference number to your new mobile number.

Visit nearest SBI ATM center ,Swipe your card and select Services Tab.

Enter your ATM PIN and select the Others tab on the screen and Choose the Internet Banking Request Approval Option.

Now Enter 10 digit IRATA Reference number.

On Successful completion of the process, your mobile number will be changed. you will receive a message regarding this update as well to your mobile number.

How to Change Registered Mobile Number in SBI Through Contact Centre

Updating your mobile number through the contact center is also very easy. you just need to follow the steps mentioned below.

Visit www.onlinesbi.com

On the Home Page click on My Accounts & profile on the left-hand side and then click on Profile.

Now Click on Personal Details/Mobile under profile section.

Provide your profile Password and click on Submit.

On the Next screen Enter New Mobile Number and Retype Mobile Number.

Now select the mode to verify your Request. Select the option approval through Contact centre and click on Proceed.

Select your Account And click on proceed. Choose your Active ATM card and click on Confirm.

Fill in the necessary details like Expiry Date, PIN, and text as shown on the screen and click on Proceed.

On Successful validation, a message will be displayed on the screen saying “Thanks for registering your mobile number with us. The status of your request is pending. Kindly complete the registration process according to the option selected by you”

An SMS containing Reference number will be sent to your new mobile number.

You will get a call from customer care in next 3 working days on your new mobile number.

Make sure to ask the Reference number from the contact Centre person before sharing your personal details.

Contact Centre will verify your identity by asking certain information.

After Successful verification of your identity your new mobile number will get registered on bank database and you will get the conformation message for the same.

You have successfully updated your mobile number with the bank through customer care .

How to check Status and Cancellation of Request

After putting a request you can check the status. In case if you do not your request to process you can cancel it as well. follow the process below to view status and cancel.

Select Profile tab and click on Personal Details

A new page will appear displaying your name, mobile number and e-mail ID.

Click on the link Change Mobile Number-Domestic only (Through OTP/ATM/Contact Centre)

A new window will appear with 3 tabs Create Request, Cancel Request, and Status will appear.

Click on the Status tab and check your present status of mobile change request.

If you want to cancel the request click on Cancel Request tab and choose the request.

Click on Cancel Request option to cancel the request.

A message will display saying your reference is successfully cancelled.

Conclusion

We have learned how to change SBI registered mobile number using different methods in this post.

FAQs

1-What will happen if I do not update my registered mobile number with the bank?

If you will not update your number with the bank you will not get any update regarding your transactions or any activity done in your account.

2-What I can do if I don’t have old mobile number with me?

In that case, you can choose the other two options i.e. change your mobile number through Contact center and Through IRATA(Internet Banking Request Approval Through ATM).

3-How I can change/update my mobile number through SBI Branch?

Follow the steps mentioned below and you will be able to update your number.

Log in to SBI Online banking using your Username and Password.
Select My Accounts and profile on the left-hand side and click on Personal details and mobile.
Enter your profile Password.
Click on Change Mobile Number (through Branch).
Provide New Mobile Number and Retype New Mobile Number and click on Submit.
Select Branch Name and click on Submit.